FAQ's

What are your payment terms ?

A: All payment should be made in US dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment:

Full Advance Payment: This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by Check or Bank Draft favoring ORTHO CARE to our postal address, or, you may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.

Part Payment in Advance: For larger orders, we expect that you send 30% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves Bank Charges which are payable by the customer.

Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Changes as per the terms of Letter of Credit, must be to the account of the buyer.

What is the minimum order that we can place ?

A: We expect your minimum orders to be of atleast US$ 1000. However, we understand that customers need to place smaller Sample orders in the beginning in order to test market our products. Samples against cost are available on request.

Please give some information on Shipping mode and charges ?

A: Normal mode of shipment are - "Sea Freight" and "Air Freight". However we also use Courier, Post, EMS etc. upon requests from customers. It is your option to ask for prices inclusive of shipping costs or we can send the goods on "Freight To Collect basis".
The shipping charges vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.

Do you have ISO 9001, CE, BS or FDA approvals ?

Yes, we are An ISO 13485:2003 Certified Company. We have Indian FDA Registrations, and CE mark for many of our products. Please inform us the product your requirement and we shall inform you if they are certified.

How can I get a Quote / Price List / Catalogue ?

Please fill the Enquiry Form.

Which are the countries to which we export our products ?

We export to about 54 countries all over the world


  • Abu Dhabi
  • Argentina
  • Australia
  • Bahamas
  • Bangladesh
  • Bahrain
  • Belgium
  • Brazil
  • Chile
  • Cyprus
  • Egypt
  • Ghana
  • Ireland
  • El Ecuador
  • France
  • Germany
  • Georgia
  • Greece
  • Indonesia
  • Ireland
  • Iran
  • Israel
  • Italy
  • Jamaica
  • Jordan
  • Kenya
  • Lebanon
  • Malaysia
  • Mauritius
  • Myanmar
  • Mexico
  • Morrocco
  • Netherlands
  • Nigeria
  • Oman
  • Peru
  • Rawanda
  • Senegal
  • Sri Lanka
  • Syria
  • Thailand
  • Vietnam
  • Ya man

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Exhibition

Meet us at our Booth NO. A.T18 at FIME SHOW 2017 From 8th - 10th August 2017 Orange County Convention Center West Concourse, Orlando, Florida